Across energy, utilities, manufacturing, and infrastructure, organizations continue to invest heavily in Artificial Intelligence and Internet of Things systems. Yet empirical evidence shows that technology adoption alone does not guarantee productivity or financial gains . This gap between technological capability and economic outcome is well documented in the academic literature. Technology Is Not Productivity Robert Solow famously observed in 1987 that “you can see the computer age...

Volkmar Kunerth For the past decade, most AI processing has happened in centralized data centers. Companies sent data to the cloud, waited for a response, and paid for bandwidth and storage along the way. That model is breaking down. The alternative is edge computing: running AI directly on devices—sensors, cameras, industrial equipment—where the data originates. This isn't just faster. It's cheaper, more private, and often more practical for real-time decisions. The shift is now economic,...

Summary: Integrating IoT (Internet of Things) in field service management has revolutionized various aspects, from tracking assets and...